Employee content → Disciplinary & Grievance

Grievance Process and Resolution (Employee) (Gri-EMP-24)


Description
Disputes can inevitably arise in any organisation. This course explains to employees the importance of resolving concerns early on and informally when possible, as well setting out the formal grievance process.

All prices include VAT.

Content
  • Step 1 :: Introduction (4:49 min)
  • Step 2 :: Informal resolution (2:13 min)
  • Step 3 :: Formal process (3:48 min)
  • Section 1: Grievance Process and Resolution Employee Test
  • Step 4 :: Investigation and decision (2:15 min)
  • Step 5 :: Record keeping (2:49 min)
  • Step 6 :: Hints and tips (1:42 min)
  • Section 2: Grievance Process and Resolution Employee Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever